Returns

We want you to be delighted with your purchase, but if you are not, you can return any item within our returns period, provided the products are returned complete, in perfect condition, unused, unwashed and with their original packaging.

Returns must be requested within 14 days of purchase. To organise your return, please email enquiries@hermosalondon.com with your order number and reason for return. If your return request falls outside of the 14 day window, we will be unable to offer you a refund or exchange. 

Please provide proof of purchase when returning an item. Customers are responsible for the cost of return shipping. Shipping costs are non refundable.